Faqs

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SAFCO Academy is an online learning platform that offers a wide range of courses to help you expand your knowledge and skills from the comfort of your own home.

To get started, simply create an account, browse our course catalog, and pay for the courses of your interest.

SAFCO Academy offers both free and paid courses. You can choose from a variety of pricing options to suit your needs.

SAFCO Academy caters to a diverse audience, offering courses for learners of all ages and education levels.

All you need is a computer or mobile device with an internet connection. No special software is required.

You can use our search tools to find courses by subject, level, and other criteria.

Many of our courses are self-paced, allowing you to study at your own convenience. Some may have set schedules; Eg: for Live classes, this information is available in the course details.

To enroll in a course, simply visit the course page and click on the "Pay Now" button. Follow the prompts to complete the enrollment process.

In some cases, you may be able to download course materials for offline access. This depends on the course, and availability will be indicated on the course page.

We accept various payment methods, including Mastercard - Visa, Tigo Pesa, Airtel Money, Halo Pesa and Azam Pesa. You can choose the option that works best for you during the checkout process.

We periodically offer discounts and scholarships. Keep an eye on our website and newsletters for announcements.

You can manage your subscription and refund requests through your account settings. Please refer to our refund policy for more details.

If you've forgotten your password or need to recover your account, simply click on the "Forgot Password" link on the login page.

Yes, you can update your email address and username in your account settings.

We take data security seriously and have measures in place to protect your personal information. Your data is encrypted and stored securely.

If you encounter technical issues, please contact our support team. We're here to help resolve any problems you may have.

Yes, we have a mobile app available for both Android and iOS devices. You can download it from the respective app stores.

Your course progress can be tracked on your dashboard. It will show your completed lessons and assignments.